All systems are operational

Past Incidents

14th July 2025

No incidents reported

13th July 2025

No incidents reported

12th July 2025

No incidents reported

11th July 2025

No incidents reported

10th July 2025

ZynoTalk Carrier Integrations Outbound Call Failures

Outbound calls have been receiving intermittent "404 invalid number" responses (which may present as UNALLOCATED_NUMBER). The issue has been traced to our upstream provider. We've temporarily redirected all outbound calls through our backup provider while we work with our primary provider to resolve the issue.

  • Our upstream carrier identified the cause of the original issue on their end and resolved it as of 20:18 UTC.

    As we had already reconfigured our integration to work around the issue, their fix has no impact on ZynoTalk, but is always good to know that the root cause of the issue has been identified.

  • We've reconfigured our integration with our upstream carrier and routed calls back through our primary carrier.

    While we're still working with our carrier on getting to the root cause of why our previous configuration suddenly stopped working correctly, the updated configuration appears to have resolved the problem.

    We'll continue to monitor outgoing calls for issues.

  • 9th July 2025

    No incidents reported

    8th July 2025

    No incidents reported